Thank you for shopping with Le Printemps FleurWe take great pride in delivering fresh and beautiful flowers. However, if you are not entirely satisfied with your purchase, we re here to help
Due to the perishable nature of our products, returns are only accepted under the following conditions
Claims must be made within24 hours of delivery. Please contact us immediately with clear pictures of the product received
Once we receive your complaint and it is approved, we will process your refund within 7 working days. Refunds will be issued to the original method of payment
alternatively, we can arrange for a replacement order or a store credit, as per your preference
Flowers or plants after 24 hours of delivery
If you need to cancel an order, please contact us at least24 hoursbefore the scheduled delivery. Cancellations made after this time may not be eligible for a full refund due to product preparation
To initiate a return or refund, please email us at[email protected]or call us at+225 07 47 13 96 40 with the following information
If you have any questions about our Return Policy, feel free to contact us
We value your satisfaction and will do our best to resolve any issues promptly and professionally
